The Interior Design Process, Start to Finish
How a full-service design project works at Seville Home in Kansas City, from complimentary consultation to white-glove delivery and lasting care.
Starting a design project can feel like the hardest part, mostly because it is hard to picture how the whole thing goes. What comes first, what gets decided when, and where the money enters the conversation.
At Seville Home, the arc is steady and predictable from the first hello to the last delivery, and well past it. Here is exactly how a full-service project unfolds, so you can walk in knowing what to expect.
What happens first?
Every project starts the same way, with a complimentary conversation about how you actually live in the room.
You do not need a plan yet. Bring photos, a floor plan, or just a feeling you want the space to have, and meet a designer in the Leawood showroom or at home. House calls run across the Kansas City metro, from Overland Park and Prairie Village to Mission Hills, Olathe, and beyond.
The first consultation is complimentary and carries no obligation. The point is to understand the room, the way your household moves through it, and the budget you are comfortable with, before a single piece is chosen. For more on that visit, see what to expect at your first design consultation.
How does the design plan come together?
Your designer builds a real plan for the room, layout, pieces, fabrics, and finishes, sourced across more than 30 lines and tailored to how you live.
With the room understood, the work turns to specifics. Furniture gets sized to the space and to daily life, then matched to lines like Bernhardt Interiors, Hancock & Moore, American Leather, Century, Vanguard, and Massoud, along with rugs, lighting, art, and accessories that pull the room together.
When a stock piece is close but not quite right, the custom upholstery program opens up frames, fabrics, and finishes chosen to your measurements and your wear. Nothing is generic, and nothing is forced. The plan reflects the family that will use it.
If the project moves into this deeper planning, a design retainer applies. It is not a separate fee stacked on top. The retainer credits toward your purchase, and Seville Home uses no cost-plus markup, so the numbers stay clean. You can read more in what full-service interior design costs in Kansas City.
Do I see the plan before I commit?
Yes. You approve the plan before anything is ordered, so nothing about it is a surprise.
The layout, the pieces, the fabrics, and the finishes are presented together, not drip-fed one decision at a time. You see how the room reads as a whole and how the budget lands against it.
Changes happen here, on paper and in samples, where they are easy and free to make. A fabric swapped, a piece resized, a finish reconsidered. Only when the plan genuinely feels right does it move forward. Approval is yours, and it comes before commitment, never after.
What happens once I say yes?
Seville Home handles the ordering, the custom work, and the delivery, all coordinated so you are not chasing pieces one truck at a time.
Orders go out across the lines, and custom upholstery enters production. Stock pieces arrive quickly, while custom and special orders carry longer lead times, and your designer sets those expectations clearly up front. For a fuller picture, see how long custom furniture takes.
When everything is ready, Seville Home's own white-glove delivery and installation crew brings it in, places it, and sets the room the way it was planned. No third-party freight drop at the curb, no assembly left to you. The crew that installs your room works for the store that designed it.
What happens after delivery?
The relationship does not end at the doorway. A dedicated care team handles claims and repairs, and your designer is there for the next room.
Fine furniture is meant to last, and living with it sometimes means a repair, a replacement part, or a warranty question. Seville Home's care team handles those directly, so you are not sorting out a claim with a distant manufacturer on your own.
And most projects do not stop at one room. Because the same team stays with you, the next phase starts with people who already know your home, your taste, and your name. Family-owned since 2000, Seville Home builds for the long relationship, not the single sale.
Ready to start the conversation?
The first step is a complimentary consultation, in the Leawood showroom or your home, with no obligation.
Bring what you have, a photo, a floor plan, or a feeling, and a designer will help you picture the room and map the path to it. Learn more about full-service design services, plan a showroom visit to 5205 W 135th Street in Leawood, or book your complimentary consultation today.
Seville Home has furnished Kansas City homes since 2000. The showroom is open Monday through Saturday, 10 to 5, and designers make house calls across Johnson County and the wider metro.
Common questions
Do I have to buy furniture to work with a Seville Home designer?
No. The first consultation is complimentary with no obligation, whether it happens in the Leawood showroom or your home. If the project goes deeper, a design retainer applies, and it credits toward your purchase rather than adding a separate fee.
Does Seville Home charge cost-plus markup on furniture?
No. Seville Home does not use cost-plus markup. Deeper design work is covered by a retainer that credits toward what you buy, so the design guidance and the furnishings stay on one honest ledger instead of layered charges.
Can a designer come to my house instead of the showroom?
Yes. Seville Home designers make house calls across the Kansas City metro, including Leawood, Overland Park, Prairie Village, Mission Hills, Olathe, Lenexa, and Johnson County, so pieces get chosen against your real light, walls, and rooms.
How long does a full design project take?
It depends on the room and whether custom upholstery is involved. In-stock pieces move quickly, while custom and special orders carry longer lead times. Your designer sets clear expectations up front so the timeline is never a surprise.