The Experience Doesn’t End at the Sale

We treat your home like our own.

Every Seville Home order includes white-glove delivery and installation by our own crew, not a freight drop at the curb. It’s part of the purchase, because how a piece arrives in your home matters as much as the piece.

The standard, in one story

When Beverly’s new rug was delivered, our crew moved her furniture, handled her glass tables with care, removed the old rug, cut the padding, and set the new one, then left the room as they found it. She wrote to thank us, unprompted.

Her note is the standard. Not an exception we got lucky with; the way every delivery is supposed to go.

What does white-glove delivery include?

  • Furniture protected: yours and the new piece, wrapped and padded through every doorway.
  • Floors and glass handled: runners down, fragile pieces moved with care, nothing dragged.
  • Placed, not dropped: set in the room, leveled, styled into position. Rugs placed and padded.
  • Packaging removed: every box, every wrap. The room is left clean.
  • Our crew, not a contractor: people who represent Seville Home inside your home.

And after the delivery

A customer-care team owns anything that comes later (warranty claims, repairs, a cushion that needs attention) so a problem never becomes your problem. You’ll hear back from a real person within one business day. The experience continues for as long as you own the piece. See Client Care for exactly how it works.

Delivery serves the whole Kansas City metro, and through our sister company Trade Receiving, we provide receiving, warehousing, and installation for interior designers and their projects as well.

Common questions

What is white-glove furniture delivery?

White-glove delivery means the piece is brought into your home and set up for you, rather than left at the curb or inside the door. Furniture is wrapped and padded through every doorway, floors and fragile pieces are protected, the piece is placed and leveled in the room where it belongs, and all packaging is removed before the crew leaves.

Is white-glove delivery included with a Seville Home order?

Yes. Every Seville Home order includes white-glove delivery and installation as part of the purchase, handled by our own crew rather than a third-party freight contractor.

Which areas does Seville Home deliver to?

Seville Home delivers across the Kansas City metro from its Leawood showroom at 5205 W 135th Street, including Overland Park, Prairie Village, Mission Hills, Olathe, Lenexa, and the surrounding Johnson County communities.

What happens if something needs attention after delivery?

A customer-care team owns anything that comes later, including warranty claims, repairs, and a cushion that needs attention. You will hear back from a real person within one business day, and the support continues for as long as you own the piece.

Do you offer receiving and delivery for interior designers?

Yes. Through our sister company Trade Receiving, we provide receiving, warehousing, and installation for interior designers and their projects, alongside the trade program at Seville Home.

Buy the piece. The care comes with it.

Come see the floor, or begin with a complimentary design consultation.